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Custom operations system Production Custom-built

Iris: Incident and Reporting Information System

Every shift, every officer, every incident. In one place.

IRIS (Incident and Reporting Information System) is the custom system at Parque Tempisque to run security operations: officer shifts, logbooks, reports and incidents, monitoring, key handover and lost and found, with full history and traceability.

Illustration with sample data.

Challenge

Security operations lived on paper logbooks and scattered chats: no visibility of the current shift, no traceability for keys or found items, and no searchable history.

Solution

A web platform with a live view of the current shift, post and monitor assignment, logbooks and incident reports, signed key control and chain-of-custody for found items, all with roles and permissions.

What it includes.

Current shift

Assigned posts, monitor and incidents of the shift in progress.

Monitoring

Live status of every post and officer during the shift.

Logbooks and reports

Log and search logbooks, reports and incidents with full history.

Key control

Signed handover and return, with a view of what is out.

Lost & Found

Found items, custody and delivery process.

Officers & roles

Officer directory and role-based permissions.

From first step to result.

  1. 01

    Kickoff

    We understand your operation, define the scope and agree on the architecture before writing code.

  2. 02

    Development

    We build in stages with weekly deliveries you can see and test, adjusting with you along the way.

  3. 03

    Deployment

    We publish on your own infrastructure, with SSL, backups and monitoring ready from day one.

  4. 04

    Maintenance

    We stay by your side: updates, support and improvements so the platform evolves with your business.

Everything is yours.

The source code, the infrastructure, the data and the access credentials are your property from day one.

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